By using our services, you accept our privacy policy and term and conditions. vietnamvisa.rf are committed to protecting and preserving the privacy of our users and clients, ensuring the confidentiality of the information they provide. By applying for a visa to Vietnam with vietnamvisa.rf, you agree to accept the following conditions of our privacy statement.
1. Security

vietnamvisa.rf is committed to providing the highest level of security and privacy. All transactions of user authentication including credit cards processing are conducted using SSL (Secure Socket Layer) technology, supported by your browser, which encrypts all information that is sent to us. Our security certificate has been verified, using the best commercially available encryption on the Internet. We take every precaution to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction by implementing policies and procedures to ensure that personal information is kept only for the purposes for which it has been gathered.

2. Information

We take measures to ensure that the information you provide is recorded accurately and completely. We provide you with access to your personal information at all times for correcting or modifying that information where appropriate.

a. Personal Information Collected on this Website from/about Clients is used exclusively for the purpose of providing better service. It is never released to third parties except when expressly permitted by the clients or needed to provide the services as ordered. Any information you provide is completely confidential and will be protected from unauthorized use.

According to European (GDPR) regulation, customer can ask to delete private account, request for saved private information and account adjustment or restrict the use of private information. We will only keep information that is needed to follow up orders and visas or services. Private information is only used to provide the services requested.

b. Non-Personally Identifiable Data Collected on this Website

We collect and store in server logs identifiable information, including but not limited to browser type, IP address, operating system, the date and time of visits, the pages visited on the site, time spent viewing the site, and return visits to the site. We also use Google Analytics, a service that records non-personally identifiable data such as browser type, operating system, the date and time of a visit, where visitors came from, the pages visited on this website, the time spent viewing site, where visitors went when they left the site, and return visits to the site. We aggregate this non-personally identifiable data to better understand how visitors use our site, and to help manage, maintain, and report on use of our website. We may share this non-personally identifiable data with third parties for the limited purpose of reporting on use of our website, or to comply with applicable law. We do not rent, sell or share any non-personally identifiable data collected on this website with third parties, including Google for marketing purposes including Remarketing. Remarketing (an integrated feature of Google Double Clicks for Advertisers) is a way for us to connect with users, based upon your past interactions with vietnamvisa.rf. You may find vietnamvisa.rf’s advertisements on some sites on the Internet. Third-party vendors, including Google and Bing, use cookies to serve advertisements based on a user’s prior visits to vietnamvisa.rf. To opt out of Double Click’s use of cookies by visiting the Double Click opt-out page, To find out more about how Google uses any data it collects, please visit https://www.google.com/policies/privacy/ads/ or Microsoft Bing ads.

c. Financial Transactions

Credit card transactions are processed through one of the major third-party credit card processing companies, e.g. Paypal. All your information is encrypted and is used only to complete the appropriate transactions. Our database stores only the last four digits of your credit card to complete the verification and approval process.

d. Cookies

vietnamvisa.rf uses cookies to recognize our clients when they visit our site. That allows us to customize their experience on our web site. You may need to have cookies “turned on” or enabled in the browser you use in order to register. But if you choose to disable cookies you still will be able to navigate the site. Cookies do not store any personal information. All the information is entirely confidential and is never sold or seen outside of the company. vietnamvisa.rfmay display links or advertisement of /to other sites and companies that may also use cookies. In such cases, vietnamvisa.rf cannot be held responsibility for any and all information that these parties collect through the use of cookies. You are hereby advised to familiarize yourself with privacy policies and information sharing standards of these sites as they may be different from vietnamvisa.rf’s policies and standards.

e. System information

vietnamvisa.rf reserves the rights to collect and store such information as IP address, browser type or operating system type. All the information is highly confidential and will be used exclusively for system administration purposes. This information helps diagnose problems, monitor traffic and site usage.

f. E-mail

vietnamvisa.rf uses e-mail to notify our members or clients about changes in the status of their applications, changes in the database, on our web site, or when new services or features are added. As part of the service, vietnamvisa.rf may send e-mails notifications whenever there are special discounts, new products added, or new features developed. Our e-mail list is confidential and is never sold or given to third parties.

g. Change or Modify Your Information

You can change or modify your profile at any time by using your client ID (login) and password, or submit a request online. This approach guarantees safety of your information. Please immediately report any unauthorized use of your client ID (login) / password or computer equipment. vietnamvisa.rf is not responsible for any damage, loss or change of information resulting from an unauthorized use of your client ID (login) /password or computer equipment.

3. Disclaimer

Communication over the Internet as well as applications used to provide services over the Internet are subject to various security risks. In no event shall vietnamvisa.rf be responsible for any damages or losses whatsoever, direct or indirect, incidental or consequential, special or punitive, arising from or relating to the unauthorized use, change, deletion or exposure of any information, confidential or not, resulting from unauthorized breaking into the system or any other breach of security, or system failure. vietnamvisa.rf hereby disclaims all warranties with regard to the hardware and software whatsoever used to provide security and support this web site including all implied warranties, contents, fitness for a particular purpose and incidental, and special, direct or consequential damages. Accordingly, vietnamvisa.rf, its officers and employees, partners, affiliates, subsidiaries, successors and assigns, and its third-party agents shall not, directly or indirectly, be liable, in any way, to you or any other person for any inaccuracies, misuse, errors, third party interceptions, viruses, or hacker attacks resulting in loss of data or services including, but not limited to errors or interruptions in the transmission or delivery of services. vietnamvisa.rf contains links to other sites. These links are provided exclusively for information purposes and to assist in locating other Internet resources. Therefore, we are not responsible for the privacy practices or the content of such web sites. vietnamvisa.rf is a commercial website and not affiliated with the Vietnam government. Users can choose to apply direct at any Vietnamese embassy or consulate without using our services.

4. Summary

By accessing this site and using its services, you unconditionally agree with the terms of this Privacy Statement and our Terms and Conditions. You agree to comply with the terms that govern the use of this site and its services and that also govern all information provided by you and other users of vietnamvisa.rf. If you do not agree to all or any of the terms of this Privacy Statement, please do not use this site or our services.

vietnamvisa.rf preserves the rights to adjust the Privacy Statement at any time without any notice, so we encourage our users and clients to read and be updated the Privacy before accessing to other pages of this website.

If you have any questions about this privacy policy, please contact us at support@vietnamvisa.rf.